Privacy Policy

Privacy Policy for ZoMate
Effective Date: January 1, 2026

This Privacy Policy ("Policy") explains how House of 8 Tech LLC ("House of 8 Tech," "ZoMate," "we," "us," or "our") collects, uses, shares, and protects information when you use the ZoMate mobile application, website, and related services (collectively, the "Services").

ZoMate includes an AI-powered feature named Zodi, which provides in-app guidance and content. This Policy also applies to information processed when you use Zodi.

By using the Services, you agree to the practices described in this Policy.

Changes to This Privacy Policy

We may update this Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting a notice within the Services or by email. Your continued use of the Services after the updated Policy becomes effective constitutes acceptance of the changes.

What This Policy Covers

This Policy applies to information collected through ZoMate and the Services. It does not apply to third-party websites, applications, or services that we do not control, even if you access them through ZoMate. Please review the privacy policies of those third parties before providing information.

Information We Collect

We collect information in three primary ways:

A. Information You Provide
B. Information Collected Automatically
C. Information From Third Parties

A. Information You Provide

Depending on how you use ZoMate, you may provide the following information:

Account and Profile Information

• Name or display name

• Email address and/or phone number (if enabled)

• Password or sign-in credentials (such as Sign in with Apple or Google Sign-In)

• Profile photos

• Gender and preferences (if provided)

• Date of birth (used to support zodiac-based features)

• Biography, interests, and other profile details you choose to add

Communications

• Messages sent to other users through in-app features

• Messages sent to us, including support requests and feedback

Payments and Purchases

If you purchase subscriptions or in-app items, payments are processed by Apple and/or Google or their authorized providers. We generally do not receive full payment card details. We may receive limited transaction information such as purchase date, product purchased, and subscription status.

Optional Information

You may choose not to provide certain information, but this may limit functionality of the Services.

B. Information We Collect Automatically

When you use the Services, we may automatically collect:

Device and Usage Information

• Device type and model

• Operating system and version

• Application version

• IP address

• Device identifiers (where permitted)

• Log data such as access times, screens viewed, interactions, and crash data

Approximate Location

We may infer general location information (such as city or region) using signals like IP address to support functionality, safety, and fraud prevention.

Precise Location (If Enabled)

If you grant permission, we may collect precise location data to personalize your experience. You can disable precise location at any time through your device settings.

Cookies and Similar Technologies

We may use cookies, SDKs, and similar technologies to remember preferences, analyze usage, and improve performance. Disabling these technologies may affect certain features.

Analytics

We may use third-party analytics providers to better understand user interactions with the Services.

C. Information From Third Parties

We may receive information from:

• Authentication providers (such as Apple or Google Sign-In)

• App stores and subscription platforms

• Service providers supporting hosting, analytics, messaging, or security

How We Use Your Information

We use information for purposes including:

Providing and Operating the Services

• Creating and managing accounts

• Displaying profiles

• Enabling matching and messaging

• Maintaining core functionality

Zodiac-Based Features

• Using date of birth and related data to support compatibility and astrology-based experiences

Zodi (AI Feature)

• Processing prompts and generating responses

• Monitoring reliability and preventing misuse

• Enforcing usage limits

Personalization and Improvements

• Recommending profiles or content

• Improving performance and user experience

Safety, Security, and Fraud Prevention

• Detecting suspicious activity or abuse

• Enforcing Terms of Service and guidelines

Customer Support and Communications

• Responding to inquiries

• Sending important service notifications

Marketing and Promotions

• Sending optional promotional communications where permitted

• Users may opt out at any time

Legal and Compliance

• Complying with applicable laws

• Protecting rights and safety

How We Share Your Information

We do not sell personal information. We may share information only as follows:

Service Providers

We may share information with vendors that help operate the Services. These providers may only use information to perform services on our behalf.

Other Users

Profile information and messages are shared as part of normal app functionality.

Legal and Safety Reasons

We may disclose information if required by law or to protect users and the Services.

Business Transfers

Information may be transferred in connection with a merger, acquisition, or similar transaction.

With Your Consent

We may share information when you request or authorize it.

AI (Zodi) Data Handling

When you use Zodi:

• We process prompts to generate responses

• Limited logs may be stored to maintain quality and safety

• We recommend avoiding sensitive personal information

• Third-party AI providers may assist in processing

AI-generated responses may be inaccurate and are provided for informational purposes only.

Data Retention and Deletion

We retain information only as long as necessary to:

• Provide and maintain the Services

• Comply with legal obligations

• Prevent fraud and abuse

Users may request account deletion. Certain information may be retained where legally required or necessary for legitimate business purposes.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards. No system is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access information

• Correct inaccurate data

• Request deletion

• Opt out of certain communications

Users may also manage permissions through device settings.

California Privacy Rights

California residents may have rights under the CCPA/CPRA. We do not sell personal information. Requests may require identity verification.

Children’s Privacy

ZoMate is not intended for individuals under 18. We do not knowingly collect information from minors.

Links to Third-Party Sites

We are not responsible for third-party privacy practices.

Contact Us

If you have questions or privacy requests, contact:

House of 8 Tech LLC
Email: support@zomatedating.app